This page explains our privacy practice in plain words. It covers this website and our call referral service.
Details we collect
When you visit this site, we may collect basic visit data. That data can include pages viewed, time on page, and device type. We use it to fix errors and improve our pages.
When you call us, we collect the details you share. That can include your name, city, ZIP code, and job notes. We also note the date of the call. We note the provider we connect you with.
We do not ask for bank details on a call. We do not ask for card numbers. Payment for any siding work is between you and the provider.
Why we collect details
We collect details to run the referral you asked for. We need your city to find a local provider. We need your job notes to pass a clear brief to that provider.
We also use details to keep records. Records help us track call quality. Records help us spot repeat problems with a provider. Records help us answer your later questions about a past call.
Who we share details with
We share your details with the provider we connect you with. That provider needs your city and job notes to respond. The provider may call you to set a visit.
Each provider runs its own business. Each provider has its own privacy practice. Ask the provider how it will use your details before you book any work.
We may share details if the law asks us to do so. We may also share details to protect safety or to stop fraud. We keep such shares as small as the case allows.
Cookies and site tools
This site may use small files called cookies. Cookies help the site load and help us count visits. You can block cookies in your browser settings. The site will still load if you block them, but some counts may be less exact.
We do not use cookies to build profiles about your health, beliefs, or private life. Our site covers one topic only, which is siding.
How long we keep details
We keep call records for as long as we need them for referral records and legal duties. We delete details when they no longer serve those needs. You can ask us to delete your details sooner, as the FAQ on this page explains.
Your choices
You can choose what you share on a call. You can stop a call at any time. You can ask us not to pass your details to a provider. If you do, we cannot complete the referral, but the choice is yours.
You can ask what details we hold about you. You can ask us to fix an error in your record. Use the contact page to reach us.
Changes to this page
We may update this page as our service changes. The date at the top shows when we last checked this page. Big changes will be noted in plain words at the top of this page.
Common questions
Do you sell my personal details?
We share your details with a provider only so that provider can respond to your request. That share is the core of a referral service. We do not ask you to share details you do not want to give. Tell us if you want us to stop sharing your details for a request, and we will note that request and act on it.
What details do you collect when I call?
We collect the details you give us on the call. That can include your name, your city, your ZIP code, and a short note about your siding job. We also keep a record of the call date and the provider we connected you with. We keep only what we need to run the referral and to keep a clear record of it.
How can I ask you to delete my details?
Reach us through the contact page and tell us you want your details deleted. We will confirm your request and delete the details we hold about your referral, unless we must keep a record for legal or safety reasons. We will tell you if such a reason applies to part of your record.